1. Tell me about a time you had to deal with the difficult situation and how did you overcame? 2. Tell me a time when you had to earn someone’s trust? 3. Tell me a time when a customer didn’t communicate right and what problem did it cause? 4. Tell me a time when you had to deliver bad news to customer and how did they react? 5. What is a mac address 6. What is a MER tool 7. What can you do with quries
Account Support Representative Interview Questions
210 account support representative interview questions shared by candidates
Can you teach common sense or are you just born with it?
Do you have any experience or knowledge with cellphones, and if yes, which ones? Android, Apple, Windows, Blackberry, etc...?
None. Pass the test and be friendly to the interviewer then you are hired!
What does DEI mean to you?
what makes you a good fit for t-mobile?
How would you handle calls that come in from upset customers?
What makes you a good candidate for the position?
Not sure what was difficult.
Why WhatsApp /Facebook?
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