Describe a time when you dealt with a difficult customer.
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Lets say you are at the cashier at an express lane (for 10 items), and a person of 20+ items comes up and have already unloaded their cart. There is also a person behind them with 5 items, and they look really mad that someone infront of them has 20+ items in an express lane. What would you do?
They asked standard Qs, name an example when, etc
Where you worked previouslu
How many years of customer service do you have?
what was your most difficult situation of conflict that you had to work through
Why do you see yourself working with us
Tell me somethinges about your self
How old are you? What is your address?
Basic questions.
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