it was mostly tell me about a time when you did something customer service related questions?
Adjuster Interview Questions
6,013 adjuster interview questions shared by candidates
Describe an event that was challenging to you, in your career.
Behavioral based interview - they want very detailed, specific responses on specific scenarios involving customer service. I found it a little intimidating as three people are doing the interview, they are all writing as you are speaking.
Tell me about a time when you were faced with a difficult decision and what did you do?
Why do you want to work in Insurance? Do you know anything about building structure? Tell me about a time when you had to deal with a difficult customer.Tell me about a time when you above and beyond for a customer. Tell me about yourself.
Tell me a time when you failed and how did you come back
The interview was a behavioral interview. Situation, task, action, result. I cant recall the exact questions but they all deal with tough decisions that you had to make, a time when you had to be a mediator, when you had to prioritize, and when you had to change your plans or agenda etc.
Describe a time when you had to tell a customer "no."
What was the most difficult decision you have made in the last six months? What was the situation? What made it difficult? What factors or variables did you consider? What did you decide? What was the result?
Tell me about a time you faced conflict in a previous job. How did you resolve?
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