- Why do you want to work here? - How would you benefit the team? - How would you greet customers? - What is your attitude working with a team? - What is good guess service to you? - What would I do if a guest complained about admission prices - How would I make a guests day memorable
What is your availability and are you available to work evenings and weekends
What do you know about safeguarding?
The interviewers asked various questions regarding being an Admissions Officer e.g. how would you prioritise work load from lecturer, complaing parent, manager and deadlines. Issues facing universities. How to support staff WFH. Asking for times when something happened and how you solved it. There was then a test that had a qualification task and writing task. Part 1 required the ranking of applicants qualifications by referring to a qualifications scoring chart. So if a student scored a certain set of grades .e.g A*AAAA in particular subjects like Maths, Physics, Chemistry and Biology they would be rank 2. The second involved responding to a prospective students enquiry regarding achieved grades and entry requirements based on the information on the website.
How would I recruit to veterans.
Tell us about yourself
Why should we hire you? Leave us with something to remember you by.
How would you deal with a customer that was upset with you.
Why do you think you would enjoy this position?
What was the most difficult sale you've made?
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