Q: Walk me through what you did on a daily basis at XXX company.
Advanced Technical Support Representative Interview Questions
1,950 advanced technical support representative interview questions shared by candidates
When you don't know the answer to something what would you do to find a solution?
A customer's laptop is sent to be repaired at an external firm. The screen is broken during transit, and upon receiving it the customer is angry and asks for immediate repair. What do you do?
one of the questions was how to deal with a challenging situation?
Do you have reliable transportation for when it snows?
Why Mechanical engineering, what do you want to get out of this experience?
Have you ever had experience had experience selling technical solutions? What was your approach?
How would you make sure an application if capable of being multilingual.
Lots of personality questions. Describe one time you failed. Describe one time you had to convince your boss against his opinion. Describe one time you had to meet a deadline. How do you divide your time for a project? Other questions were technical and related to process control, multivariate analysis, machine learning. Mostly, they were related to my thesis area.
They showed me a picture of a simple computer setup and ask me how to troubleshoot the keyboard.
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