What would you do if you caught a customer stealing?
Advanced Technical Support Representative Interview Questions
1,952 advanced technical support representative interview questions shared by candidates
What made you want to work for us?
Asked easy enough questions about handling customers, working under pressure/ having multiple things to do at once.
Cpu board identification , how to interact with customers
Tell me about a time when you didn't get along with another employee, and how did you resolve it?
Tell me about a time you've had to deal with a difficult customer?
if you where assigned a repair and could not finish it before your shift how would you inform the next repair agent on what was completed?
Tell me a little about yourself
Q: "In a clinical setting, you have two call lights going off, the 1600 vital signs are due to be done, one pt needs a blood glucose level check, and a code alarm is going off. Which to you attend to first? Which would you check second?
What was a time when you were not able to fix a problem?
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