Are you comfortable with multi tasking? Tell me about a time you had to do multiple things at once.
Applecare Interview Questions
352 applecare interview questions shared by candidates
Role Play: My iPhone will not turn on.
1. My email will not work, what do I do? 2. My device won't work, what do I do? 3. I have lost my pictures, what do I do? 4. I dropped my iPhone and it cracked.
Tell me about a time you had to complete a project without direct supervision?
I have forgotten my itunes password, how do I reset it?
My car was left on all night and the battery died. I recharged it but now when my car is turned on, I don't hear any sound coming through my stereo from my phone.
"My car battery died and I had to replace it. Now my I cannot hear my iPhone through my car speakers."
Why do you think that you would fit into this team? What interactions in the past make you an ideal candidate for this role? When faced with an angry customer, how would I deliver a certain resolution? How would I maintain positivity around myself and the team?
What makes you unique?
How would you troubleshoot wifi?
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