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1. Why do you want to work from home? Working from home is more convenient. No traveling to get to work, flexible, cleaner and calm environment with less distractions. It would so much easier to stay on task. 2. Where do you see yourself with this company in the future? “My goal right now is to find a position at a company where I can grow and take on new challenges over time. 3. What makes a successful work from home candidate? It takes discipline, focus, and flexibility. 4. How to deal with certain customer? a. Actively listen to the customer and allow the customer to express their opinions. b. Let the customer know that you understand their concerns c. Advise how you will help the customer by explaining what exactly will take place d. Apologize for inconvenience 5. What is a Url? Where is it located? URL is a web address in which it is located in the address bar. URL is an acronym for Uniform Resource Locator. URL is the technical term for what is often called a "web address". It is the address by which computers and documents on the Internet can be located. A full URL consists of a service name, followed by a colon and a hostname. 6. How do you do a screen shot on a computer? A. Press the "Print Screen" (⎙ PrtScr) key on your keyboard. Paste it is into a Paint file. •Open Paint from the Accessories section in your Start menu. With a new blank canvas open, press Ctrl+V to paste •Click File, then Save b. In Windows 8: WIN button + Prints Screen button. It will save it in a screenshot folder in the picture folder 7. How was my driving record? Good. No traffic tickets in last two years. 8. How much experience do you have that relates specifically to this job? I have experience with working with computers when I started out as a customer service representative. I know the basic fundamentals such as troubleshooting my internet connection and keyboard shortcuts. 9. How do you open up a new tab? Right click on a hyperlink and click on "open in a new tab" 10. Do you know how to download things on to your computer? Yes 11. How do you cut/copy/paste? highlight the text/right click the mouse for options, and select 'copy'/click your mouse again, and select 'paste' To Highlight: Press 'Ctrl' + 'A'. /To Copy: Highlight an area, as shown above, then hold 'Ctrl' + 'C' (For Mac users 'Apple' + 'C'). /To Paste: Click your mouse where you want the text pasted, and then press 'Ctrl' + 'V' (For Mac users 'Apple' + 'S'. 12. How do you identify a hyperlink? A hyperlink is like a shortcut to get to a whole document or internet site by clicking on it. Hyperlinks and highlight normally blue. 13. “Do you have a private, secluded office with a door that may be locked?” Yes 14. Is your internet speed greater than 1mbs?” Yes
avatar

Customer Service Representative and Road Side Assistance (Work At Home)

Interviewed at U-Haul

3.3★
Jun 29, 2015

1. Why do you want to work from home? Working from home is more convenient. No traveling to get to work, flexible, cleaner and calm environment with less distractions. It would so much easier to stay on task. 2. Where do you see yourself with this company in the future? “My goal right now is to find a position at a company where I can grow and take on new challenges over time. 3. What makes a successful work from home candidate? It takes discipline, focus, and flexibility. 4. How to deal with certain customer? a. Actively listen to the customer and allow the customer to express their opinions. b. Let the customer know that you understand their concerns c. Advise how you will help the customer by explaining what exactly will take place d. Apologize for inconvenience 5. What is a Url? Where is it located? URL is a web address in which it is located in the address bar. URL is an acronym for Uniform Resource Locator. URL is the technical term for what is often called a "web address". It is the address by which computers and documents on the Internet can be located. A full URL consists of a service name, followed by a colon and a hostname. 6. How do you do a screen shot on a computer? A. Press the "Print Screen" (⎙ PrtScr) key on your keyboard. Paste it is into a Paint file. •Open Paint from the Accessories section in your Start menu. With a new blank canvas open, press Ctrl+V to paste •Click File, then Save b. In Windows 8: WIN button + Prints Screen button. It will save it in a screenshot folder in the picture folder 7. How was my driving record? Good. No traffic tickets in last two years. 8. How much experience do you have that relates specifically to this job? I have experience with working with computers when I started out as a customer service representative. I know the basic fundamentals such as troubleshooting my internet connection and keyboard shortcuts. 9. How do you open up a new tab? Right click on a hyperlink and click on "open in a new tab" 10. Do you know how to download things on to your computer? Yes 11. How do you cut/copy/paste? highlight the text/right click the mouse for options, and select 'copy'/click your mouse again, and select 'paste' To Highlight: Press 'Ctrl' + 'A'. /To Copy: Highlight an area, as shown above, then hold 'Ctrl' + 'C' (For Mac users 'Apple' + 'C'). /To Paste: Click your mouse where you want the text pasted, and then press 'Ctrl' + 'V' (For Mac users 'Apple' + 'S'. 12. How do you identify a hyperlink? A hyperlink is like a shortcut to get to a whole document or internet site by clicking on it. Hyperlinks and highlight normally blue. 13. “Do you have a private, secluded office with a door that may be locked?” Yes 14. Is your internet speed greater than 1mbs?” Yes

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