Describe a time you had a difficult customer? What was the issue and how did you resolve it.
Assistant Guest Services Manager Interview Questions
6,340 assistant guest services manager interview questions shared by candidates
How to handle conflict
References
if a guest complains that the price is different on the shelf than it is ringing up and it is only a $1 difference would you change the price
Would you feel comfortable soliciting guests to sign up for the REDcard?
What are your weaknesses?
If a guest goes to the register to buy something and it rings up differently than the price on the shelf, do you change it?
When is a time you were interrupted while doing a task? How did you react?
If your boss could describe you, what would he/she say?
Tell me a time when you had to work with someone you didn't like.
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