How would I handle a situation with an extremely angry and rude customer, who was yelling or being offensive, during an event such as an airport closure due to bad weather conditions?
Associate Agent Interview Questions
45,529 associate agent interview questions shared by candidates
self-introduce previous working experience
You are allowed only 1 baggage and its over weight. Explain to the customer he has to pay addition fee.
Do you have valid driving license
Why you like to work for air canada
How would you handle a call from a customer where English or French isn't their primary language (essentially language barriers).
How do you deal with having a very busy schedule?
Your ship is sinking, there is a nearby island but you'll have to leave a 3 people behind? (You are given a list of people that were on the ship.)
How did you hear about us
Are you willing to get licensed.
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