Oct 20, 2015
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Associate Agent Interview Questions
45,503 associate agent interview questions shared by candidates
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Tell me a situation when you had to change priority How would you handle an angry customer and give an example from your experience
They did role play to see how I would handle an irate customer.
A couple comes to check in, but they were uninformed about the charge of an extra luggage, how do you handle the situation. (Role Play)
Décrivez une situation où vous avez réussi à convaincre quelqu'un
What do you think the role involves?
Avez-vous des connaissances en informatique?
Name a time you were praised for a job well done, and one time where you were critiqued
Describe a time you dealt with stress in the workplace.
Are you familiar with the Opera system?
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