What was the last issue with your personal device that you troubleshooted?
At Home Advisor Interview Questions
957 at home advisor interview questions shared by candidates
Role playing scenario: What would you tell a customer who presented with the following problem? "I just walked into the terminal in Atlanta after spending an hour sitting on the tarmac! I have to get to a meeting and my iPhone won't work and i need to send an email to my boss! Can you help me?"
How would you troubleshoot email issues.
What does customer service mean to you?
Who is the CEO of Apple?
I had worked on an Android project and she started to ask questions like whst if there is a conflict in your schedule and you have to choose between the job or the project. And she said you do know that Apple and Android are competitors right so why work on that!!
I a customer's Iphone is having trouble with email (won't receive or send emails) how would you help the customer troubleshoot?
What are the tech specs on the computer you have right now?
Role play: I bought an iPad for my husband as an anniversary gift and it arrived early, While I was setting up the device it fell to the floor and the screen is completely broken!
How would you explain icloud to someone?
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