This really all depends on you level of expertise in the field. If you know apple, have a good customer service background, and have a decent amount of tech savvy, then you'll be fine.
At Home Advisor Interview Questions
957 at home advisor interview questions shared by candidates
Most difficult thing was calming your nerves since you are talking to Apple. Other than that, it really isn't that bad.
Asked what would be the hardest thing for you to focus on while working?
Describe the most difficult computer problem you have faced and the steps you took to fix that problem.
What challenges do you see in this position?
We've all experienced great customer service. What's one experience that has impacted you?
Explain a time in which you had to deal with an irate customer. What was the end result?
What is customer service?
How would you troubleshoot a email that didnt send?
Can you give an example of when you had to demonstrate good team skills?
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