At Home Advisor Interview Questions

Apple At Home Advisor

Interviewed at Apple

4.1★

Jan 2, 2015

Several technical questions just know your basic troubleshooting steps

Applecare At Home Advisor Daytime Chat

Interviewed at Apple

4.1★

Jan 14, 2015

There really wasn't a difficult or unexpected question during the interview. Im pretty sure anyone who is applying for this position has some background in technology or troubleshooting. As long as you show your customer service skills you should be fine. Customer service > Technical background. Apple as extensive and in depth training if you get the job. Anyone can teach someone how to troubleshoot or fix their product, but they cant teach customer service skills. You either have it or don't.

Apple At Home Advisor

Interviewed at Apple

4.1★

Jun 19, 2015

What qualities do you think you will need in this position?

Apple At Home Advisor

Interviewed at Apple

4.1★

Jul 7, 2015

Questions very from interview to interview. I was not asked any of the questions that were shown here.

Apple At Home Advisor

Interviewed at Apple

4.1★

Jul 8, 2015

How would you handle a mad customer?

Applecare At Home Advisor

Interviewed at Apple

4.1★

Jul 16, 2015

Role Play: I just bought my husband an iPod, and I dropped it. Can you tell me what to do?

Applecare At Home Advisor

Interviewed at Apple

4.1★

Jul 28, 2015

Email role-play, situation role-play. All questions related to customer service skill.

Apple At Home Advisor (Second Interview)

Interviewed at Apple

4.1★

Jun 23, 2015

How would you go about helping a customer who is having trouble sending and receiving email?

Apple At Home Advisor

Interviewed at Apple

4.1★

Aug 9, 2015

They want to know what do you know about Apple?Where is Apple HQ?Who founded Apple(don't forget Ronald Wayne)Who's Ceo?Why do you want to work at the Apple?Latest three products?Tell the how did you manage your busy day?You should ready for role play with difficult customer.. How do you describe before work environment?

Applecare At Home Phone Advisor

Interviewed at Apple

4.1★

Aug 10, 2015

"I dropped my iPhone in water and now it will not turn on. I really need to get my pictures off my phone. What do I do?"