I was confused a couple times because the questions would be rather industry specific despite having no background. For instance, there is a question about what would you do if you were supposed to be under 22 labor hours per month (and you are at 21) but your coworkers are at 19? The interviewer was very nice and said that GEICO is an open door company and you can always review your productivity with your manager and ask for any ideas on streamlining your performance.
Tell me about a time you had to deal with a difficult customer?
Why did you apply for this position?
Name a times where you felt with an unhappy customer and what you did and the outcome?
would you be willing to leave the area and be trained for three weeks
Explain a situation where a customer was not satisfied with either a product or the result of a task, and how did you approach the situation in order to make the customer happy and ensure that you have retained them as a customer.
no difficult telephone interview questions
Tell us about a time that you had to deal with an unhappy customer
Why do you want to leave your current employer? From your understanding what do you think the job youre applying for will be like? Will traveling and being away from home be a problem during training? Will 100% on time attendance be a problem? Do you mind getting dirty?
All situational to see how you can multitask, handle angry customers, time management, showcase managerial experience and if you can keep your cool. Keeping your cool is the main key!!!
Viewing 491 - 500 interview questions