Explain a situation where a customer was not satisfied with either a product or the result of a task, and how did you approach the situation in order to make the customer happy and ensure that you have retained them as a customer.
Auto Claim Representative Trainee Interview Questions
637 auto claim representative trainee interview questions shared by candidates
Role Play Details: Arrived at office and corralled into waiting area with 15 other candidates. My name was called and I followed the recruiter into a 5 by 5 room with no windows. There was a desk, chair, phone, CD player, stack of papers, calculator and pens.
have you ever had an irrate customer, and how did you handle it?
You have an in person appointment in 15 minutes. You still have to finish a quote in the office and call back a customer for their quote. How do you get them all done and not be late to the appointment?
Basic STAR questions
Why GEICO?
Describe a time when you were under stress. Describe a time dealing with an irate customer. Describe a time you were given constructive criticism.
Why Geico?
why you left each job
Why should we hire you
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