Jun 28, 2017
Star
Auto Claim Representative Trainee Interview Questions
637 auto claim representative trainee interview questions shared by candidates
Star
Name a time you have to deliver bad news to a customer..
Tell us about a time when you had a problem with a long-standing process and what actions you took to address it. Tell us about a time when a customer had expectations that you could not meet and how you handled the situation. Tell us about a time when you didn't know the answer to a customer's question and how you handled it. What makes you want to work for Liberty Mutual specifically? What qualifications do you have for this role? What do you know about our company? Why are you leaving your current role, or why did you leave your most recent one?
All STAR questions with the exception of two where you’re given a scenario and asked how you would handle the scenario.
Standard questions
How did you deal with an issue that you had to overcome?
Basic Star Questions
Typical question finding out more about you.
Behavioral and situational questions, way too many.
Claims questions-comp neg and general behavioral questions.
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