Questions about who you are, your background, etc.
Auto Claim Representative Trainee Interview Questions
637 auto claim representative trainee interview questions shared by candidates
didnt even get to the interview because of role play
In detail list all of the jobs and employers that you are interviewing with at this time.
If I was applying for others jobs- if I had any objections traveling for training- she started reading from a script about Geico and the job description- didn’t make eye contact. She was very unfriendly-serious looking like if she was mad about something. didnt ask me anything about me or my experience. All the questions were yes or no answers.
Tell me about a time when you had to deal with an angry customer. What happened, and how did you come to some sort of resolution?
Give me a time you dealt with an unhappy customer?
Describe a time where you had a conflict at work. how did you handle it and what was the end resolution?
Example when a customer was satisfied with claims service
Tell me about a time that you had to make a difficult decision
When was a time you had promised a customer results but could not deliver those results? How did you handle it?
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