Describe a busy day for me, how do you stay organized?
Auto Damage Trainee Interview Questions
495 auto damage trainee interview questions shared by candidates
How did I deal with a difficult customer ?
STAR questions
Can you describe a time where you provided excellent customer service?
Describe a time where you had to explain difficult information to someone
How well do you manage time for your work day?
Explain about a time you had to use your negotiation skills
Nothing unusual , STAR base....at the role play they give you 30 minutes to listen a recording and 5 min to prepare. You act like you already have a similar job in a different field and deal with customer-repair shop and estimates...All papers they provide needs to fill up...Quite stressful ,takes 2-3 hours but at the end if they say we will contact you then look another job :)
Tell me about a time you had to negotiate.
How would you handle someone rejecting your claim amount?
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