They showed us an image of blocks in different formations with letters on it and with each letter block we had to figure out how many other blocks were touching it.
Auto Damage Trainee Interview Questions
495 auto damage trainee interview questions shared by candidates
Was I willing to be away from home and my family for three months of training?
They asked for something that I have done in the past to go above and beyond expectations in order to appease a customer
Describe a specific interaction with an upset customer and how did you handle it?
Think of a time you had to deal with a difficult customer, how did you handle it.
The scenario is the most difficult, they're looking for people who can't handle the negative interaction, ie where the person freezes up, shows frustration/confusion, or outright gets upset.
Describe a situation where you had to deliver news (to either a customer or an employee) that you knew wouldn't be well received.
Lots of behavioral/STAR questions: “tell me about a time when…” “Tell me about a time when you had to deliver bad news”
Whats your name you prefer to use
Tell me about a time when you had a difficult customer/caller, and was not able to satisfy them. Why?
Viewing 61 - 70 interview questions