tell me about a time you had to handle a difficult customer.
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Tell us a time when... (this was used 15+ times)
Where do you see yourself in 3 to 5 years?
Basic interview questions and STAR questions.
There was a written test at the end that presented a mock situation with handling a claim. Considering I have had zero prior claims experience, I was not sure whether I had answered it well or not.
Why do you want to leave your current employer?
Why did you want to leave your current job?
Why Liberty Mutual? What was the most difficult situation you had and how did you deal with it?
Tell me about a time when you dealt with an irate customer?
Tell me about a time you were given constructive criticism and how you handled it?
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