In GD, firstly they ask about yourself, then they ask some sales related questions as they ask you to sell them something, or how do you resolve customer queries when they call you at the call center
Banking Centre Assistant Manager Interview Questions
10 banking centre assistant manager interview questions shared by candidates
1. Why TD and why small banking business? 2. Tell me about a time when you made a mistake and took ownership? 3. Describe a time when major changes took place in the work process and you had to handle it. 4. Tell me a time when things didn't go in your direction and you had to solve the client's query? 5. Tell me about a time when you used your knowledge and intelligence to solve a client's problem 6. Short-term and long term goals 7. What motivates you? I don't remember the rest, I hope these will help!
Name a time where you had conflict with another employee and how did you handle it
Tell me about yourself, and why you want to work here.
What should you do if a customer enquired you about a new product which you were only told about in the morning.
Vacation plans and marital status
What are your weaknesses?
Why do you want to work for RBC?
What are three customer service characteristics you can bring to the company
Tell me about yourself?
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