how comfortable are you on the phone explaining benefits? how many years experience do you have doing this?
Benefits Representative Interview Questions
5,189 benefits representative interview questions shared by candidates
Criminal and Credit History is checked. This is a call center so you must maintain adherence of 90% - attendance and clock in and out for lunch and breaks on time. During Medicare Annual Enrollment Period, it is hard to get time off. They do allow make up time with permission and OT is offered during the season, as well.
Do you have your health and insurance license?
Prior experience
Do you have your insurance license?
They asked me about my past job experience. They didn't ask much else. It was a very short and easy interview.
About my previous experience they asked some questions
phone call simulation has to be made as if you were already working at fidelity
Why benefits consulting?
1¿Cual es un reto que tuviste en tu trabajo anterior? 2¿Alguna vez tuviste una conversacion dificil con un cliente y como la manejaste? 3¿Como manejarias el coordinar con varias areas algun proyecto si las personas no estan cumpliendo con lo que se les pidio/asigno (dame un ejemplo)?
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