If you were a cartoon character, which one would you be and why? And if you feel comfortable, act it out.
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Let's role play!
Mostly customer service and sales questions? A customer's come's in to open a checking's acct. what can you do to offer other products to customer?
How do you mange your stress if you have not made your target for the day, and still have list of a lot of customers to call....
if it is a slow day and no sales are walking in the door what will you do to generate sales.
Tell me about yourself? Why did you choose BOA?
If I was a competitive person?
tell me about your self in 30 sec
Got an list of customer's background, including balances for multiple accounts. Role play how you sell the products to clients based on its needs.
What could you do if customer dont use english to communicate with you?
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