Describe a time where you were frustrated with a guest, employee, or both and how you handled it.
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Describe an experience where you had to coach a team member.
What would you do if you had to feed a long line of people and no food was ready?
What is the process about Marriott hotel
When did you display customer service? Describe who you are
Please introduce yourself to us
Give scenarios where you have previously displayed The Star's mottos: "deliver it" - guest services, "own it" - how you take responsibility, "live it" - how you are genuine/yourself, "bring it" - how you bring all that to work.
Name an example of a time something went wrong? And what you did to fix it?
they asked about my previous positions
Being the manager of an enntire restaurant, and to hotels they ask me to do everything
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