How do you get motivated to perform work duties?
Bilingual Interview Questions
2,281 bilingual interview questions shared by candidates
Manejo de ingles oral y escrito nivel nativo
The second interview consisted of questions pertaining to responsibilities in my current position in Service Desk and how they were matching with the role I applied for at Nova. By the end of the interview, I was told that I have what it takes to be interviewed for a service desk manager role or service delivery manager role and that they felt confident about bringing me onboard. I genuinely felt the empathy and encouragement and even sent a follow-up email showing my gratitude. I was told that I would get a third interview with senior management. Third interview did not last very long, he asked me some technical questions in relation to routers and switches and then told me that I would be contacted with an update. After a long wait, having heard nothing back, I proactively contacted HR and asked for an update. I was told that I would be interviewed in less than a week. An interview was scheduled and it was by far the worst interview I ever had. The interviewer began the interview immediately criticizing me stating that he found my resume very troublesome and his reasoning was that I was employed at two different IT companies. I tried my best to get one word in to explain that I was not employed at two IT companies but he insisted that I did. When he finally realized his error, he said it didn't matter whether they were both IT companies or not and that, contractually I would not be allowed to be employed at Nova working for two different companies. I told him that if and when we cross that bridge, I would have no problem abiding by whatever contract I sign with Nova to which he replied, "it does not matter, I am the [insert position] on this project and I say that you are disqualified!" and ended the call. I was baffled and reached out to HR right away and voiced my concerns and to this day, have not received any feedback on why I was treated that way. Terrible experience.
How many years of experience do you have in customer service?
I was asked for examples of work experience, projects, tools, scenarios, etc., based on past experience.
Behavioural questions and asking how I manage my time, prioritize tasks and deal with conflicts with team and on the job in high pressure environment. Also asked to breakdown past experiences that have prepared me for this role. Asked to speak in french, what do you do every morning? and also asked to translate an english transcript to french and send it to their email live in real time.
Share an experience when you have to prioritize or change your agenda .
What do you know about Japan and their culture? What countries had you visited and what did you learn from their cultures?
There wasn't any particular difficult or unexpected questions.
Although the position emphasized a need for a someone highly engaged with the Latino Community, the Community Counsel was predominantly White with very little emphasis on major Latino concerns such as how these communities are coping with gentrification and the pressing need of Immigration Reform? What outlets are being addressed as a Community to help aid for Latino justice? All of the interviews were consistently based on the need of a representative for the Latino Community, however, when arriving to my final destination with the Community Counsel, no mention was made on this and how my position would contribute to this largely Latino population. Out of a Community Counsel of about 10, only 1 identified himself as Latino. At one point in the interview he tried to speak to me in Spanish to test my bilingual ability but was dismissed as there "not being enough time in the interview". I have nothing but absolute respect for CAP Tulsa and all they do to build a wide array of solutions and resources that would otherwise be unreachable for underprivileged families. As you can imagine in my last pit-stop as possible representative and liaison for the highest population of Tulsan Latinos, I was very much disappointed to witness the lack of Latino representation and division so blatantly seen by the Community Counsel itself.
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