Tell me about a time when you had to deal with a unhappy customer and how did you handle that situation?
Bilingual Manager Interview Questions
2,281 bilingual manager interview questions shared by candidates
Behavioral questions, background questions, and questions about the company.
The questions I was asked in my video interview were scenario based questions. I cannot remember them but make sure you answer in S.T A.R. format.
What would you do if you saw a crew member stealing? How would you handle a situation in which two customers were arguing about the seat being back too far? Talk about a time you went above and beyond on the job? Talk about a time you had to adapt to change? What would you do if there were things missing in the inventory but getting them would cause a delay. ( These are summed up from my memory )
What was the most proud performance in your job history?
(in italian) how will your second language help you in the flight attendant position?
Literally exactly what other people have listed on here. Just look for the most recent ones.
why do you want to be flight attendant
1. Tell us about a time when you had to work with someone with a difficult personality. What made this person difficult and how did you handle it? What were the results? 2. Tell us about a time when you witnessed a coworker or colleague breaking the rules or acting in a dishonest or unprofessional manner. What was the situation? What actions did you take and what were the results? 3. Tell us about a time when you worked on a team with someone who did not do his or her share of the work. What was the situation? What actions did you take and what were the results? 4. Give us an example of a choice you made to go above and beyond what was needed to satisfy a customer. What was the situation? What actions did you take and what were the results? 5. Please describe a situation when you demonstrated initiative and took action without waiting for direction. What was the situation? What actions did you take and what were the results?
Tell us about your current position
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