Tell me about yourself Name a time when you gave a customer extraordinary customer service. What is your biggest weakness?
Branch Manager Trainee Interview Questions
5,018 branch manager trainee interview questions shared by candidates
What should we hire you? asked a few situations questions regarding dealing with customers. told me if I had any question for them. highly recommend asking thought out question.
Behavioral questions with a lot of "give me an example" types of questions.
A lot of customer service questions. Please do not overthink but be well prepared for anything.
Tell me about a process that you changed and how did you do it?
the reason for the job change.
They will ask about how you handle situations with clients (Phone etiquette, managing multiple tasks in front of people, etc) If you have any experience in customer service from just about any industry these questions are very standard and bland.
Describe a time you failed and what you learned from it.
Was more like an informal conversation than an interview. He took notes but there were not a list of questions that he read from. The hiring manager was very proud of BMO and really spoke to the benefits of working there. The only negative thing that I can say is that he never contacted me back after the interview to decline me. I'm okay with not getting the position but some feedback would have been nice after i emailed him thanking him for taking the time to meet with me.
a time you sold a product or service to someone
Viewing 2111 - 2120 interview questions