I guess we were just being tested on our selling ability during this interview. I read that they sometimes do this, but I had prepared for the cafe server position, not the bookseller position. Apparently, they cross-train all employees at Barnes & Noble so that any employee can fill in if another calls in sick or any other emergency.
What is your experience in food service ?
Describe a time where you had to balance multiple things at once
What does sales/customer service mean to do?
What's your favorite café item?
What would you do to improve the café's productivity?
How much experience I had working in a cafe setting.
What are your strengths?
Describe a time when you had to teach someone something.
Why do you think you're right for this position?
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