why do you want to work here?
Call Center Agent Interview Questions
2,423 call center agent interview questions shared by candidates
What are your strengths and weaknesses
What are my previous experience in the call centre industry, am I able to thrive in the environment, etc.
Tell us about yourself and qualifications
One question was to talk about my weakness and strengths
What does good customer service mean to you?
As noted above, the interview was very informal. May have been asked if I was currently employed and if I was still interested in employment with their Dept.
What languages can you speak? (required because you would be handling calls in both English and your Mother Tongue langauge)
Tell me about yourself, and what you do for fun. How did you handle a difficult customer.
How would you help an altered client?
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