If i have work experience
Call Center Agent Interview Questions
2,423 call center agent interview questions shared by candidates
What is your favorite color and how do you describe it.
Comfortable with the working hours
comfort with shift and long hours
Do you have bpo experience.
Interview Please prepare beforehand and consider specific examples and situations you can relate to the below topics. STAR Technique document (attached) will help you with your preparation. Question Categories: Previous Role Customer service experience and skills Personal Attributes and Strengths Teamwork and collaboration Adaptability and problem-solving IT System Training
Describe one problem that you faced in your previous job which you managed to get through successfully.
How would you respond to a customer who called in but there’s a baby crying in the background?
Past experiences how I coped with pressure
they did not ask me anything via phone, only when I could start... I said my notice period is 2 months and they told me they needed me in a few weeks...
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