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Call Center Agent Interview Questions

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2,423 call center agent interview questions shared by candidates

Why did you leave your last position? How would you handle an angry call from a customer? Have you ever had conflict with your team leader or manager? Are you able to work with multiple phone lines? How would you handle a high pressure environment? How many calls per hour can you make on an average campaign?
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Call Center Agent

Interviewed at 411 Locals

3.4★
Apr 15, 2016

Why did you leave your last position? How would you handle an angry call from a customer? Have you ever had conflict with your team leader or manager? Are you able to work with multiple phone lines? How would you handle a high pressure environment? How many calls per hour can you make on an average campaign?

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Glassdoor has 2,423 interview questions and reports from Call center agent interviews. Prepare for your interview. Get hired. Love your job.