Work experience and how long
Call Center Agent Interview Questions
2,423 call center agent interview questions shared by candidates
Do you have prior experience? Do you have a quiet space to work? Do you have a computer and internet?
Would I be available to work overtime and weekends
How to deal with a angry customer
How do I deal with a angry customer
tell me about you previous experience and can you start today
How are your sales skills
they asked, do I have a ride to work, is the pay acceptable, do I have any issues with working weekends as there may be a few. ( they never mentioned the rotating flex schedule or the 10a-7p shift nonsense that changes every 2 weeks) we talked about family and hobbies.
Why do I want to work at MCI?
Gave me expectations for position.
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