Porque me gustaria trabajar en ese puesto
Call Center Agents Interview Questions
2,555 call center agents interview questions shared by candidates
There was one surprise Q where I was asked to simulate answering a customer phone call while using the computer to navigate the company's website. However, the desktop system I was placed at was not standard and that confused me which made it very hard for me to showcase my computer skills.
Describe a time when you dealt with a difficult individual/situation.
Tell me about yourself and your previous experience.
I'm in a tech role so they asked specific questions pertaining to internet/home phone and TV technologies, nothing that was too difficult.
speak about your self did you travel abroad before did you stay in a hotel before
Please tell us about a time when you had to deal with an irate customer, what was the situation and the outcome.
Introduce yourself in 2 min
There were no difficult or unexpected questions; they were all the typical interview questions.
Why do you want to work with us?
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