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The biggest thing for the hiring process was the role play. Essentially he went a normal call I experience often (a difficult customer) and he wanted me to (with no general knowledge) respond using my investigative skills and determine the right way to respond.
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Call Center Representative

Interviewed at Verizon

3.6★
Jun 15, 2021

The biggest thing for the hiring process was the role play. Essentially he went a normal call I experience often (a difficult customer) and he wanted me to (with no general knowledge) respond using my investigative skills and determine the right way to respond.

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