The interview was very brief as I had mentioned. I got to the interview with only minutes to spare. I kind of rushed in and was greeted by a receptionist who said sign in. I waited about 2 or 3 minutes and a lady called my name and I followed her to her office for a more 1 on 1 setting. Once there we sat together for maybe 15 minutes of questions and answers back and forth. The main questions consisted of : What call volume I was used to?
Capacité de géré le stress/empathie/ecoute.
Describe the movie you recently watched?
was hast du bisher gemacht? stell dich uns und den anderen vor
Amount of Experience from past employment
Standard questions of strength and weaknesses. How to handle a upset customer etc.
Why should we hire you ?
1.How do you deal with an angry customer? 2.How do you handle criticism? 3,What is one mistake you have made, and how did you move from that?
none they had me do a roleplay of a potential customer
How do you handle high pressure environments?
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