It was a Scianario base
Call Center Representative Interview Questions
9,812 call center representative interview questions shared by candidates
Experiências anteriores, se houve experiência em atendimento
Describe a time when you had to solve a problem in a short period of time. What was the situation, the action you took, and the results.
Describe a time where you did not agree with a decision or event at work and how did you deal with it?
Why did you change careers from a long-time media personality to a call center agent?
No questions were difficult or unexpected
Where would you like to be in 3 or 4 years? What if questions.... Selling Wireless info
Availability, computer proficiency, other basic stuff. nothing strange.
What hours can I work?
Previous experience with similar positions
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