customer service questions make you read from script
Call Center Representative Interview Questions
9,807 call center representative interview questions shared by candidates
How do you handle customers that are upset.
"We asked you to memorize part of a script. Let's do a role play and you read it"
Can you handle being on the phone for a long period of time
They never asked or would help.
IfI was available to start right away
Describe a time that you had to overcome a difficult situation. How was it handled and what was the outcome?
Stereotypical. What are your strengths, weaknessess, etc. Have you ever worked in a call center job?
What experience do you have in sales?
All questions were hr issue questions. None were related to the job.
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