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Call Center Representative Interview Questions
9,805 call center representative interview questions shared by candidates
why you want to join the company and why this account?
How would you change your demeanor with a angry customer versus a satisfied customer
Why do you wanna work here?
how would you handle an irate customer
Describe a problem you had that required a creative solution.
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Most difficult question is the one about motivation which is really hard to consider when you are simply able to perform the required tasks and even overqualified for them,
Where do you see yourself in five years?
Explain a time you had to do something that you didn't agree with
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