They asked me questions about my values and about a time I have failed at something. These are the two questions that stuck out as they really made me think and reflect.
Call Centre Agents Interview Questions
341 call centre agents interview questions shared by candidates
The questions were made me really think about my experiences and impacts and showed whether or not I had the same sort of values as Carbon Savers.
It felt very much like a grilling with both interviewers playing bad cop
There were no difficult or unexpected questions. It was very easy and even a child could get hired there.
What made you apply for this job?
Tell me about yourself, what's your customer service experience, what would you do if someone doesn't want to renew their membership.
The English test can be quite challenging. They may ask you to write emails to difficult customers.
How many days can I commit in a week as a part timer?
What was it like working for (previous company)?
What is my Greatest Accomplishment?
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