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Call Centre Agents Interview Questions
340 call centre agents interview questions shared by candidates
How would you handle a customer shouting at you down the phone?
what things do you enjoy out of work
"Tell me about yourself, highest qualification and what experience do you have?"
Say a fun fact about yourself.
The reason for leaving my previous job and what did I choose CCI
How do I deal with an angry customer
Experience with the job before
What is the difference between sympathy and empathy.
Asked for my details as well as work experience.
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