Introduce yourself.
Call Centre Agents Interview Questions
340 call centre agents interview questions shared by candidates
Do I have experience If I would ever leave once I've gotten the job Am I aware and okay with regards to the shifts Where do I see myself within 3 months Am I ready for being put in customer service or I'm sales
"Tell something about yourself"
How would you deal with a difficult client?
There was a literal spelling test.
What is your take on great customer service.
The sales pitch, always difficult when it's on the spot!
They asked me questions about my values and about a time I have failed at something. These are the two questions that stuck out as they really made me think and reflect.
How I solved an issue with a difficult customer.
Tell me about yourself Have you ever worked at a Call centre? Share your experience
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