the next test was to listen to a recording between an interviewer and an interviewee amd write down what they said
Call Centre Analyst Interview Questions
689 call centre analyst interview questions shared by candidates
introduce the person next to you
Why do you want to work here?
You are stuck in the dessert with a load of items (listed), rank from 1-20 what you think would be the most useful and discuss as a group.
Please describe who you are?
What is unique about you?
What are my strengths and weaknesses.
Tell me more about yourself.
Have I worked at a call centre before?
They asked a ton of standard customer service related questions. Nothing out of the ordinary.
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