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Call Centre Customer Representative Interview Questions

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690 call centre customer representative interview questions shared by candidates

-I was asked in French what I would do if a client didn’t speak English or French to try to communicate with them. -Name 3 types of non-emergency housing situations might a client call you about and how would you handle it. -Name 3 types of emergency housing situations a client may call you about and how you would handle it.
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Part Time Call-centre Operator

Interviewed at Ottawa Community Housing

3.6★
Aug 13, 2022

-I was asked in French what I would do if a client didn’t speak English or French to try to communicate with them. -Name 3 types of non-emergency housing situations might a client call you about and how would you handle it. -Name 3 types of emergency housing situations a client may call you about and how you would handle it.

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