Why do you want to work here?
Call Centre Customer Representative Interview Questions
689 call centre customer representative interview questions shared by candidates
the next test was to listen to a recording between an interviewer and an interviewee amd write down what they said
introduce the person next to you
They asked a ton of standard customer service related questions. Nothing out of the ordinary.
You are stuck in the dessert with a load of items (listed), rank from 1-20 what you think would be the most useful and discuss as a group.
They asked me about my experience, which is appropriate.
Describe one time you had to show your leadership skills?
Lots of situational questions, ie, "what would you do if a customer wanted to stay on the phone but had no intention of buying the product"
basic interview questions about company and your own experience
Please describe who you are?
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