Why HSBC? Talk about u which is not in your CV
Call Centre Customer Service Interview Questions
690 call centre customer service interview questions shared by candidates
Very informal a few competency based questions and a typing test, copy a passage word for word onto a blank document ( timed for 5 minutes).
What do you know about the BPO
What would be the most difficult part for you to handle?
Can you describe the meaning of Empathy?
what would you do if you were told to do something that you knew wasnt the right thing to do?
If I had call centre experience.
Would you be able to work nights shifts
How would you describe customer service?
Tell me more about yourself?
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