the Level of my English.
Call Centre Support Interview Questions
690 call centre support interview questions shared by candidates
Experience based questions
What do you know about BG?
Tell us about situation when mis-communication happen between you and client what action you took and what was outcome?
Integrity, accountability, collaboration, excellence & service are CBA values. What action you will take to ensure to meet these values?
Give an example of a time when you've diffused a difficult situation with a customer.
What are your top 3 strengths and when have you used them?
What is your greatest strength?
What I haven't achieved yet and what barriers are there to achieving it.
How would you deal with a customer saying no to an offer of services?
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