What difficult situations did you have? (various questions which I couldn't answer).
Call Interview Questions
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Standard questions of strength and weaknesses. How to handle a upset customer etc.
Why should we hire you ?
1.How do you deal with an angry customer? 2.How do you handle criticism? 3,What is one mistake you have made, and how did you move from that?
none they had me do a roleplay of a potential customer
How do you handle high pressure environments?
Tell about job
How do i handle stress? Whats my best asset as a banker? Why work at PSECU?
1. How does a heat pump work? 2. How would you respond if a customer has a cheaper offer? 3. What are your strengths? 4. In which category would you place yourself?
What do you know about customer service?
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