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22,070 carer interview questions shared by candidates

-What is the difference between Customer Care and Customer Service? -What do you know about Wix? -Did you ever have to ask a help from your colleagues? Give an example. -Did you ever help your colleagues and what was the result? Give an example. -What is your salary expectation? What does it mean to you, become a care expert in Wix? -Did you ever have any conflict with your colleague? If so, how did you resolve it? If a colleague bothers you what would you do? -How do you handle a stressed customer? Give an example? -Did you have any disagreement with your team leader? If so, give an example -Did you ever ignore company policies to help a customer? -Did you ever go beyond and above for a customer? Give an example. - Please tell us more about you? Apart from these questions, they asked the same questions or similar questions in different steps of the process.
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Customer Care Expert - English

Interviewed at Wix

4.1★
Jul 28, 2023

-What is the difference between Customer Care and Customer Service? -What do you know about Wix? -Did you ever have to ask a help from your colleagues? Give an example. -Did you ever help your colleagues and what was the result? Give an example. -What is your salary expectation? What does it mean to you, become a care expert in Wix? -Did you ever have any conflict with your colleague? If so, how did you resolve it? If a colleague bothers you what would you do? -How do you handle a stressed customer? Give an example? -Did you have any disagreement with your team leader? If so, give an example -Did you ever ignore company policies to help a customer? -Did you ever go beyond and above for a customer? Give an example. - Please tell us more about you? Apart from these questions, they asked the same questions or similar questions in different steps of the process.

The main question of the interview was to answer a scenario in which a customer is contacting you due to an issue with a hypothetical product. They ask you to break down the imaginary issue and respond as if you are sending an email to the customer.
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Customer Care Specialist

Interviewed at Wix

4.1★
Aug 27, 2023

The main question of the interview was to answer a scenario in which a customer is contacting you due to an issue with a hypothetical product. They ask you to break down the imaginary issue and respond as if you are sending an email to the customer.

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