Behavioral questions using the STAR method. (I think it was about helping a frustrated customer.) There are also a few scenario questions focused on time-management. Like how you would manage your work day, task-prioritizing, etc.
Catastrophe Claim Representative Interview Questions
50 catastrophe claim representative interview questions shared by candidates
How comfortable are you to with changes at workplace?
Do you like to travel?
tell about a time where you had to mentor and coach someone
What is the first question you would ask a customer calling in to report a claim?
Why you want to work for Farmers?
Tell me about a time you had a misunderstanding with a co-worker and how you handled it?
naming a time when you exceeded customers expectations
Tell me about a time you wish you handled a situation differently.
Questions were behavioral and technical .
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